Privacy Policy


Collected personal data will be processed by COSI COSI EXPORT, S.L. B54574215 whose registered office is at Elche Parque Empresarial · C/ Leonardo da Vinci, 10 03203 Elche (Alicante) and VAT no. B54574215,, in order to execute the sale of the products in the website and all the related activities (for example: the delivery of the purchased products, the possible exchange of them, etc.).

The treatment will take place mainly through electronic procedures (except for the shipment and the delivery of goods). Personal data will therefore be processed by both computerized and manual tools for the needed time to achieve the purposes for which they were collected. Specific security measures are taken to prevent data loss, illicit or incorrect use and unauthorized access.

The provision of data is not mandatory, however, the absence of it can make impossible to complete the purchase.

Personal data may be known and treated by:

- Companies providing services,

- Employees and consultants by COSI COSI EXPORT, S.L, and other societies from the same group,

which will operate as responsible or in charge of processing it, duly appointed by the holder.

The data may be transferred abroad including to non-EU countries and will not be spread for any reason.

Please note that you have the right to obtain at any time confirmation of the existence or not of your data and to know the content and origin, verify its accuracy or request its integration, updating, or correction. Moreover, you have the right to request the cancellation, transformation into anonymous form or blocking of the processed data, as well as oppose at any time the use of your data for the purposes described above. You may exercise such rights and request the list of data processors appointed by contacting COSI COSI FOOTWEAR, S.L to the following email address

Paloma Barceló's Customer Care department is available for all enquiries regarding orders, deliveries and, more generally, purchases:


Phone: 96 568 09 04 




The personal data provided by the user while using the website (the “Site”) will be processed by COSI COSI EXPORT S.L, VAT no. B54574215, acting as the controller of data processing for the management of the Site and its respective services (maintenance, updating, assistance services for users, marketing activities) to permit the purchase of the products present on the Site and the activities associated with these purchases (by way of example, the delivery of the products purchased, any necessary replacement of the same, replies to requests for information from users, etc).

Data will be processed with prevalently electronic methods, with the exception of product shipment and delivery activities. Personal data will therefore be processed using automated and manual tools, for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are applied to prevent data loss, illicit or incorrect uses and unauthorized access.

The personal data collected in registration forms for the services of the Site and/or any data collected during navigation on the Site will be processed for the following purposes:

  • (i) To permit registration with the Site and access to and implementation of the services reserved for users registered with the Site, and any transmission by means of the Site of orders for the purchase of the products available on the Site in a simplified manner, with the consequent conclusion of the respective purchase contract with COSI COSI EXPORT, S.L

  • , or to allow COSI COSI EXPORT, S.L

  • to satisfy your requests for information. If you have registered with the Site using the applications Facebook, Twitter or Paypal Connect, providing your username (e-mail address) for access to Facebook Twitter or Paypal, you hereby authorize us to access some of your personal data (e-mail address, first name, family name, profile photo, age, date of birth, gender), if you provided these previously to Facebook, Twitter or Paypal. For this reason, we suggest that you make preliminary checks on the privacy settings of your Facebook, Twitter or Paypal account, if you wish to modify the visibility of these data, also consulting the privacy policies of Facebook, Twitter or Paypal ( ).

  • (ii) To permit transmission by means of the Site of orders for the purchase of the products available on the Site, and the consequent conclusion of the respective purchase contract with COSI COSI EXPORT, S.L

  • , and its fulfilment and the performance of all services and obligations, including all administrative and accounting procedures, by COSI COSI FOOTWEAR, S.L

  • (iii) For the sending of advertising materials and newsletters for the performance of activities of commercial information, by means of telephone calls, text messages, multimedia messages and e-mails, and also by means of conventional methods (e.g. the mailing of catalogues in printed formats), regarding promotional and commercial activities of the Site and of COSI COSI FOOTWEAR, S.L

  • , with the intention of carrying out market surveys and enquiries to assess customer satisfaction.

Pursuant to Articles 24.1.b) and 43.1.b) of the Privacy Code, no consent is required for the processing of personal data with respect to the purposes indicated in point (ii). The interested party must instead express his/her specific consent for the processing of personal data for the purposes indicated in points (i), (iii) and (iv).

All and any kinds whatsoever of use of data regarding your credit card for purposes other than checks on the existence of means of payment and the charging and management of payments are excluded, together with the management of any complaints and procedures for the resolution of disputes. To this end, the aforesaid data will also be processed by the bank that supplies services associated with the management of online payments, and also by the issuer of the credit card used to confirm your order.

Although it is not compulsory to provide your personal data, failure to do so may make it impossible to complete your purchase, or to satisfy any requests for the supply of the services offered by the Site.

Personal data may be made known to and processed, solely for the aforesaid purposes, by the following:

– service provider companies;

– COSI COSI EXPORT, S.L employees and consultants.

The aforesaid will operate as persons responsible for or assigned to data processing, duly appointed thereto by the controller of data processing. Updated lists of any persons responsible for data processing appointed by COSI COSI EXPORT, S.L are available at its registered office, and you may make requests as specified further below at any time.

Data may be transferred to both EU and non-EU countries abroad. If this is necessary for the achievement of the purposes indicated above, we guarantee that we will transfer the personal data of the interested party to non-EU countries that cannot ensure adequate levels of data protection only after specific contracts have been concluded between COSI COSI EXPORT, S.L and the parties receiving said data, containing suitable clauses for the protection of your personal data, in compliance with applicable laws and regulations.

Apart from the indications given above, personal data will not be disclosed in any other way.

If following a communication from you to a third party regarding a service or product on sale on the Site or the delivery of a product purchased by yourself to a third party, COSI COSI EXPORT, S.L must process the personal data of this third party, we invite you to inform the third party of the Privacy Policy of the Site, and to obtain the consent of the third party, since you are the sole party responsible for the communication of information and data regarding third parties without these having expressly requested this, and also for their possible incorrect use in violation of applicable laws. It remains understood that COSI COSI EXPORT, S.L, within the limits of the provisions of the Privacy Code, will fulfil its obligation to inform the third party in question, and where necessary will request the express consent of said third party when the personal data of the same are registered in its archives.

We remind you that pursuant to Art. 7 of the Privacy Code, which we cite in full at the end of this document, as an interested party you have the right to obtain at any time confirmation of the existence or otherwise of your personal data, to check their accuracy and to request their integration, updating or correction. You also have the right to request the cancellation, transformation into an anonymous form or blocking of your processed data, and also to totally or partially oppose their use for the purposes described above, at any time. You may exercise these rights and request a list of the persons responsible for the types of data processing indicated by sending an Mail:

Right to access to personal data and other rights

  1. The interested party has the right to obtain confirmation of the existence or otherwise of personal data regarding him/her, even if not yet registered, and to have any such data communicated in an intelligible manner.

  2. The interested party has the right to obtain indications on the following:

  3. a) the source of personal data;

  4. b) the purposes and methods of data processing; 

  5. c) the logic applied in the case of processing performed with the assistance of electronic equipment;

  6. d) the identification data of the controller, supervisors and appointed representative e) the persons or categories of persons to whom the personal data may be communicated or who may become aware of the same in their capacity, or as persons supervising or assigned to data processing. 

  7.  The interested party has the right to obtain:

  8. a) the update, the correction or, if desired, the integration of the data; 

  9. b) the cancellation, the transformation in anonymous form or the blocking of data processed in breach of law, including those data for which conservation is not necessary for the purposes for which the data were collected or were subsequently processed; 

  10. c) a declaration that the operations listed in points a) and b) have been brought to the attention, and also as regards their contents, of those persons to whom the data have been communicated or conveyed, except in cases in which such compliance should be impossible or would involve the use of resources that are manifestly disproportionate to the safeguarded right. 

  11. The interested party has the right to totally or partially oppose:

  12. a) for legitimate reasons, the processing of personal data regarding him or her, even if pertinent to the purposes of data collection;

  13. b) the processing of personal data regarding him or her for the purpose of transmitting advertising or sales materials or for the performance of market surveys or commercial communications. 



You are hereby informed that the data you have provided to us will not be shared under any circumstances without your express authorisation. The data will be processed in accordance with the prevailing law on personal data protection, Organic Law 15/1999, of 13 December on the Protection of Personal Data (LOPD) and the European Regulation 2016/679 (RGPD). Your data will be included in a computer file named ‘clients’. The file controller is COSI COSI EXPORT, S.L., with Spanish tax code NIF/CIF B54574215 and registered address in CALLE LEONARDO DA VINCI, 10 Parque Industrial, 03203 ELCHE, province of ALICANTE (SPAIN). You may oppose, access, correct, cancel or delete your personal data by sending a letter to the above address or writing an email to PALOMABARCELO@PALOMABARCELO.COM. All your data will be deleted permanently from our database for the following reasons: 1. If you ask us to delete your data. 2. When your data is no longer necessary for the purposes for which it was gathered.



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